Our client is a major insurance company that uses an Interactive Voice Response system to provide information to their users based on requests. We performed a detailed end-to-end testing of the system for all of the IVR call flows. A properly functioning IVR that is easy to iterate increases client satisfaction and reduces operating costs.…
Our customer is a popular video gaming company that makes a variety of games for computers, video game consoles, and handheld/mobile devices. We tested one of their mobile gaming applications end-to-end to ensure that the program met its predefined requirements. We employed several methods to test for functionality, performance, compatibility and localization. The functionality testing…
Our client is a large-scale restaurant business looking for a user-friendly system to communicate between the different kitchens and its customers. We developed an order processing display to indicate what foods must be prepared by the chef. The software captures incoming orders and forwards individual components of the order to the appropriate kitchens. We used…
Our client is a retail restaurant business with multiple locations across the United States. Their goal was to increase their profit margins, reduce food waste, and have a better organizational infrastructure. To achieve these objectives, we developed a web-based analytics tool that predicts the quantities needed of different products on a given day. The software…
Our client is a mortgage lender looking for an intuitive calculator tool so that their customers can gain detailed information about their mortgage payments. Using algorithms and a questionnaire that the client provided, we developed a web and mobile application compatible with IOS and Android. The application consolidates data that the customer inputs regarding personal…
Our client runs an e-commerce business that sells a large variety of products. Due to the size and high activity of the website, the customer needed to shift from manual testing to increased automated testing of their UI. We developed a regression test suite that browses the catalog on a daily basis, placing randomized test…
Our client is an auto insurance company that manages a network of over 1,000+ insurance payers. They were looking for an automated solution for their claims processing so that customers could upload documentation and images into a single user interface. We developed a web and mobile application that allowed the clients’ payers to electronically submit…
Our customer is a lawn maintenance service provider with multiple branches across various states in the United States. The providers use an in-house CRM platform which was developed using Web technologies based on php. The system has enhanced features to track and convert leads from websites, social networking sites into prospects and finally into customers.…
Our client is a 3PL shipper that provides warehousing and fulfillment services for various e-commerce sellers. We developed an end-to-end solution wherein the stores send out shipment orders, each assigned a unique tracking number. Our solution also has a web portal that allows customers to geographically locate the package, track its progress through the shipping…
Our client is an auto repair center that dispatches technicians whenever a new appointment is scheduled. We created a mobile app that allows customers to schedule appointments, track statuses, and receive notification alerts via text and email. Each technician will have their own mobile app and once they close a service, the app will require…
